Data privacy - Veranstaltungen Graz

1. Brief overview:

a) Who are we?

Veranstaltungen Graz
a brand from
Stefan Bacher
Brückenkopfgasse 7
8020 Graz
Austria

Tel: +43 (0) 699 1900 88 44
E-Mail: [email protected]

b) Where do we get data?

Every Internet user leaves behind data during his or her stay on the Web.
This can be system data (e.g. system time, browser version, Internet provider, etc…) and also data that was entered by you during an order process (e.g. name, e-mail address, place of residence, etc…).

c) Why do we need data?

We use data to fulfill our contractual obligations, i.e. to know where to send your package. In addition, we analyze website data to make your experience with our company and on the website as positive and conflict-free as possible.

d) How do we handle your data?

Your data and its security are important to us. Of course, we adhere to the DSGVO and also make sure that your data is secure and not passed on to third parties without your permission. We also use technical and organizational measures to handle your data securely. This includes, among other things, SSL encryption of our website. This ensures that no third party can read your data without permission.

e) Do you need to transfer data to us?

For the processing of your order we need your data. Without your contact information, we can not enter into a purchase contract with you. Furthermore, you are obliged to provide truthful information. If your data does not serve the fulfillment of a contract, you do not have to provide us with it or give us your consent to process it.

f) Can you do anything to keep your data safe?

We take technical and organizational measures to maintain a very high level of data security. So of course you can trust us that your data is safe with us. If you still do not want us to store your data or no longer store them, you can:
– Disable browser cookies
– Newsletter unsubscribe
– Request for deletion, rectification, inspection

Disabling cookies may cause the website to stop working properly.

g) Use of analysis tools

We use analysis tools on our website to analyze user behavior. This allows us to better respond to website visitors and optimize our website accordingly. For more information, see point 4 of the privacy policy.

2. Information obligation

a) Responsible entity

Veranstaltungen Graz
a brand from
Stefan Bacher
Brückenkopfgasse 7
8020 Graz
Austria

Tel: +43 (0) 699 1900 88 44
E-Mail: [email protected]

b) Processing purposes and legal bases

We process data on the basis of legal provisions and legitimate interest. Legal provisions are in the case of a contract (purchase in the online store) the tax retention period and product liability.

The data processing is based on the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the performance of the contract) and/or lit f (legitimate interest) of the DSGVO.

c) Transfer of data to third parties

On our website, we use third-party tools, such as web analytics tools or newsletter tools. These are used to constantly improve your experience with our website. If we transfer data to third parties, this is explained further in the privacy policy. In addition, we conclude a data processing contract with such companies. So that they also take care of your data as we do.

d) Duration of data storage

Tax retention period 7 years

Product liability 10 years

In addition, if there is a legitimate interest.

e) Your rights / data subject rights

Your personal rights regarding your data are explained here. Contact us if you wish to exercise your right. Simply submit your request or inquiry informally:

E-Mail: [email protected]

Your request will be granted if there are no other legal grounds and/or no overriding legitimate reasons. If we have doubts about your identity, we may request proof of identity.

Information/inspection

You have the right to request information about your stored data at any time. Notify us if you would like to receive a complete extract of your data.

Correction

You have discovered that your data contains incorrect information? Then you have the right to insist on a correction.

Deletion

Notify us if you insist on deletion of your data. We will delete your data if there is no legal basis to continue managing it.

Restrictions

If you do not want us to further process your data, you have the right to restriction. This means that we will store your data but no longer process them.

Data portability

The right to data portability allows you to have your personal data, which you have provided to us yourself, sent to you in a structured form. You can then use this for your own purposes.

Opposition

You have the right to object. If there is no other legal provision on data processing, we will no longer process your data.

f) Cancellation policy

If you have given us your permission for data processing according to Art 6 para 1 lit a (consent), you can revoke it at any time.

g) Right of complaint to the supervisory authority

If you think that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can contact us at [email protected] or file a complaint with the data protection authority www.dsb.gv.at.

h) Reason for data collection

Data is processed on our website for various purposes. To complete an order process on our website, we need personal data from you. Only when these are complete can we conclude the purchase contract. In addition, we process data for analysis purposes in order to make your experience with our company as positive as possible. If your data does not serve to fulfill a contract, you do not have to provide it to us or give us your consent to process it.

3. Data collection on our website

a) Cookies

Cookies are small text files that are stored on your own computer. So you have full control over them yourself. You can delete or disable them at any time in your browser settings. Cookies are not harmful, but enable us to provide you with a pleasant and uncomplicated stay on our website. If necessary, we may store small pieces of information in cookies, for example to enable you to use a member area. We also use so-called session cookies that are deleted after each session (visit to the website). These allow us to create a private digital shopping cart for you. Of course, you can always disable cookies in your browser settings. However, we cannot guarantee that you will be able to use all the features of this website. Other cookies are treated separately in this privacy policy.

b) Server log

Every visitor must connect to a server in order to access a web page. During this connection, a so-called server log is created in which the following information is stored:

Browserversion and Browsertype
Time of the request
Operating system used and version
IP address

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

c) Newsletter form

We will automatically manage the data you send us via our newsletter form in order to provide you with a double opt-in option. That is, we will send you an email in which you can confirm receipt of the newsletter again. Only after you also confirm this e-mail, your data will be added to our newsletter distribution list. For this purpose we use the service Mailchimp. You can find more information under point 4. d) Mailchimp.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO)

d) Contact form

If you send us data via our contact form, we will process it. The transmitted request including your contact details will be stored by us for as long as necessary.

The processing of the data is therefore based on your consent (Art. 6 para. 1 lit. a DSGVO).

e) Registration in the online store

If you register in our online store, data that you provide to us will be stored. This allows us to offer you a shortened ordering process for your next order. The following data will be stored as long as necessary:

First name
Last name
Country
Street
Postal code
Phone
Email address

The processing of the data is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO).

f) Processing contract data

In the course of an order transaction made by you, we process your contract data. This data will be stored by us for as long as necessary. We comply with legal deadlines.

This is done on the basis of Art. 6 (1) lit. b DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures.

g) Data transmission upon conclusion of the contract

Your contract data will only be transmitted to other companies if this is necessary for the execution of the contract. Such as the transfer to, with the payment processing and with the delivery of the goods, entrusted companies. Such as the companies UPS, Stripe and Paypal. An additional forwarding or storage of your contract data does not happen.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

4. Analysis tools and advertising

a) Google Analytics

This website uses the service “Google Analytics”, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the data sharing agreement between the website operators and Google Inc., Google Inc. uses the collected information to evaluate website usage and website activity and to provide services related to internet usage.

You have the option to prevent the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Here you can find more information about data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

We have concluded a data processing contract with the company, as your data security is very important to us. In addition, Google Inc. has committed itself with the so-called “EU-U.S. PRIVACY SHIELD” and “SWISS-U.S. PRIVACY SHIELD” to comply with data protection guidelines.

The processing of the data is therefore based on your consent (Art. 6 para. 1 lit. a DSGVO).

b) Google Maps

We use the service “Google Maps” on the website to provide you with map information. This service is offered by the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). In order to be able to show you current maps, your IP address is transmitted to these servers.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO).

c) Google Fonts

We use the service “Google Fonts” of the company Google LLC (1600 Amphitheatre Parkway, Mountain View, California 94043, United States) on this website. This allows us to use fonts that offer you an appealing and consistent presentation of the website. To display these fonts, your IP address is transferred to these servers.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO) and legitimate interest (Art. 6 para. 1 lit. f DSGVO).

d) reCAPTCHA

We use the service “reCaptcha” on the website to check whether you are a human or a machine. This service is provided by the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). With the help of this service we are able to provide you with a contact form on the site, because your personal request is very important to us. Without this service, we would be flooded with non-genuine, machine-generated requests and would not be able to process them. For this purpose, your IP address is transmitted to these servers. If necessary, further data is collected, which is necessary to identify you as a human being.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO) and legitimate interest (Art. 6 para. 1 lit. f DSGVO).

e) Mailchimp

We use the “Mailchimp” service of the company (Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA) for our newsletter. This enables us to organize and manage our newsletter and send it to you. In addition, user data is collected for analysis. Data that you provide to us for and through the newsletter, such as analysis data, is collected by Mailchimp:

Email address
Name
Birthday and month of birth
Opening rate

We have entered into a data processing agreement with the company, as your data security is very important to us. In addition, The Rocket Science Group LLC d/b/a MailChimp has committed to comply with data protection guidelines with the so-called “EU-U.S. PRIVACY SHIELD” and “SWISS-U.S. PRIVACY SHIELD”.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO).

f) Heatmap Hotjar

This website uses the “Hotjar Heatmap” service provided by the company Hotjar (Hotjar Ltd, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta). We use Hotjar to better understand the needs of our users and to optimize the services offered on this website. Using Hotjar’s technology, we get a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and this helps us to tailor our offering to our users’ feedback. Hotjar works with cookies and other technologies to collect information about our users’ behavior and about their devices (in particular, IP address of the device (collected and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), language preferred to view our website). Hotjar stores this information in a pseudonymized user profile.

The information is not used by Hotjar or us to identify individual users or merged with other data about individual users. For more information, see Hotjar’s privacy policy here.

You can object to Hotjar storing a user profile and information about your visit to our website, as well as to Hotjar setting tracking cookies on other websites, by accessing this opt-out link.

We have entered into a data processing agreement with the company, as your data security is very important to us.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO).

5. Social Media

Wir ermöglichen es dir interessante Artikel, die auf unserer Webseite enthalten sind, auf verschiedenen sozialen Netzwerken zu teilen. Damit stellen wir dir eine einheitliche Funktionalität auf unserer Webseite zur Verfügung. Um ein Teilen zu ermöglichen werden deine Daten jedoch erst beim anklicken eines solchen Share Buttons (Teilen Taste) auf die jeweilige Webseite übertragen. Ohne Betätigen eines solchen Buttons werden keine Daten an soziale Netzwerke übertragen.